Built on VAPI · Fully managed

One workspace for every AI voice call.

AI Call Assistant answers inbound calls and runs outbound campaigns from a single platform — shaped entirely by your data. No vertical assumptions. No global keys. A managed platform we deploy where you need it.

White-glove deploymentRole-based accessFull transcripts on every call
Inbound · Tickets
Live
📞 +1 415 · Main
📞 +1 646 · Sales
◈ Spring campaign
◈ Win-back Q3
Missed follow-up on order
+1 415 · 2 min ago · assigned to Mara
SLA 09:41
Reschedule request
+1 415 · 7 min ago · unassigned
Open
Billing question — resolved by AI
+1 646 · 12 min ago · summary attached
Resolved
The platform

Two pipelines. One platform.

Inbound and outbound calling share the same assistants, the same data, and the same dashboard — so your team never context-switches between tools.

Inbound

Calls become tickets, automatically.

An AI assistant answers every call. Each one is filed into a folder — per phone number and per campaign — with a transcript, recording, and AI summary attached. Agents assign, comment, and resolve against a 15-minute SLA.

Ticket #482 · “Wrong delivery window”
Auto-filed → +1 415 · Main
SLA 12:07
Outbound

CSV in. Conversations out.

Upload contacts, map columns to prompt variables, pick an assistant, launch. The dispatcher dials each contact with a per-contact rendered prompt — and results stream into your dashboard sub-second.

Win-back Q3 · dialing312 / 500
204 reached61 callbacks$0.11 avg cost

How inbound works

01
Your assistant answers
Every call to your numbers is handled by the assistant you configured — your prompts, your knowledge, your voice.
02
A ticket is auto-filed
Folders per phone number and per campaign keep the queue organized without anyone lifting a finger.
03
Your team resolves on SLA
Assign, comment, resolve — against a 15-minute SLA, with optional email and Telegram alerts when the clock runs low.

How outbound works

01
Upload a CSV
Map any column to any prompt variable — {name}, {balance}, {appointment_date}. Your schema, not ours.
02
Pick an assistant, launch
The dispatcher dials each contact with a prompt rendered from their own row — every conversation personal by default.
03
Watch results stream in
Outcomes, transcripts, and costs land in the live dashboard sub-second — no refresh, no export, no waiting.
Everything included

Operational depth, not a demo toy.

Inbound tickets & folders
Every inbound call is answered and auto-filed into folders per phone number and campaign. Assign, comment, resolve — nothing slips.
Outbound CSV campaigns
Upload a CSV, map columns to prompt variables, pick an assistant. The dispatcher dials each contact with their own rendered prompt.
Live campaign dashboard
Outcomes, reach rates, and costs stream in sub-second over realtime. Watch a campaign move without hitting refresh.
Transcripts, recordings & summaries
Every call keeps its full transcript, audio recording, AI summary, and exact cost. Audit any conversation, anytime.
Analytics & agent performance
Per-day trends and per-agent leaderboards turn raw calls into the numbers an ops review actually needs.
Security & roles
Per-assistant rotatable webhook tokens — no global key — plus admin, operator, and viewer roles out of the box.
Email & Telegram alerts
Optional email and Telegram alerts fire as a ticket nears its 15-minute SLA, so escalation happens before the breach.
Any-vertical re-skinning
The domain lives in your data. We re-skin the entire product for a new vertical from a single brand file — no rebuild.
Vertical-agnostic

Built for any vertical. Configured, not customized.

The platform makes zero assumptions about your industry. The domain lives entirely in your data — your assistants, your prompts, your contacts, your campaigns. We re-skin the entire product for a new vertical from a single brand file — new palette, assistant, and copy on the same proven platform.

Dental clinicsLogistics & deliveryReal estateCollectionsRecruitingHospitalityField servicesInsurance
// brand config — tuned by our team for you
export const brand = {
  name: "Northside Dental",
  assistant: "reception-v3",
  locale: "en-US",
  palette: "sky",
  sla_minutes: 15,
};
15 min
default ticket SLA
<1 s
dashboard update latency
100%
calls transcribed & summarized
1 file
to re-skin for a new vertical

See it on your data — then let's talk terms.

A 30-minute walkthrough on your own numbers and contacts. We handle deployment — our cloud, yours, or your provider — with flexible CAPEX or OPEX terms.

Book a demo

See it on your data.

Tell us about your call operation and we'll set up a 30-minute walkthrough — inbound, outbound, or both — plus flexible CAPEX/OPEX terms for deployment.

Request a demo
We'll show you the platform running on your data.

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